Introduction

At Utah Healthcare Agency, we are committed to protecting your privacy and ensuring the confidentiality and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our services or visit our website.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, phone number, email address, date of birth, Social Security number, and other information necessary for providing health insurance services.

• Health Information: Details about your current or past health conditions, treatments, or medications, as required for insurance purposes.

• Financial Information: Payment details, billing information, and related financial data.

• Website Usage Information: Data collected via cookies, analytics, and similar technologies, including IP addresses, browser types, and browsing history on our site.

2. How We Use Your Information

We use the information collected for the following purposes:

• To provide health insurance plan recommendations and enrollment services.

• To process applications and communicate with insurance carriers.

• To comply with legal and regulatory requirements.

• To improve our website and customer service experience.

• To communicate with you about your account, policy updates, and other relevant information.

3. How We Share Your Information

Your information may be shared with:

• Insurance Carriers: To process your applications and manage your policies.

• Third-Party Service Providers: For operational purposes, such as payment processing, IT support, or marketing services. These providers are required to safeguard your data.

• Legal or Regulatory Authorities: If required by law or to protect our rights, comply with legal obligations, or respond to lawful requests.

4. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, disclosure, or destruction. While we strive to safeguard your data, no method of transmission or storage is entirely secure, and we cannot guarantee absolute security.

5. Your Choices and Rights

• Access and Update: You may request access to or correction of your personal information by contacting us.

• Marketing Communications: You can opt out of receiving marketing emails by following the unsubscribe link in our communications.

• Cookies: You can manage your cookie preferences through your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

7. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.

10. Acknowledgment

By using our services or website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.